Frequently Asked Questions

Working with a leather consultant can be helpful if you’re not sure what type of leather you want, looking to buy 100 square feet or more, or just prefer one-on-one collaboration. Our staff will review the various leather options with you and help you narrow down the perfect leather for your project.

Connect With a Consultant

1515 W. Carroll Ave. Chicago, IL 60607

Just a couple miles from the Horween tannery, the showroom is where you can see, touch (and yes smell) all the leathers we have in stock. In addition to leather hides, we sell finished leather goods, leather glue, and leather care products.

We are open for walk-in’s Monday-Friday from 9AM - 6PM, but if you’d like to collaborate with a specific leather consultant, let us know you’re stopping by!

More About the Showroom

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The minimum order quantity at Tannery Row is just one piece.

We believe in transparency and do not include shipping costs in the price of our leather. To keep pricing straightforward and avoid disguising these costs, we do not offer free shipping.

Shipping rates are calculated by the carrier based on item weight. Due to the size and weight of leather, freight costs can vary depending on your selection.

We offer free USPS domestic shipping on select items, such as leather glue and care products. If available, this option will be noted in the product description on the item’s detail page.

Please note that international shipments may incur duties, taxes, customs fees, or other import charges upon arrival in the destination country. These charges are determined by local customs authorities and are the sole responsibility of the recipient. Tannery Row is not responsible for any additional fees incurred during the import process.

Yes, we are now offering pre-cut leather panels as well as scrap cuttings. Currently, we feature three primary Horween leathers:

Dublin
Derby
Chromexcel

Panels are available in two sizes:

1’ Panel (12”×12'“) and 2’ Panel (12“x24”)

As well as weights:

3-4 oz (1.2-1.6 mm) and 5-6 oz (2.0-2.4 mm)

We also offer an assortment of miscellaneous 1’ and 2’ panels curated directly from first quality articles through our internal sample and cutting programs.

We may expand this selection in the future.

Yes, we have price breaks based on volume that apply to anyone. The base pricing is based on 20 sq ft. After that we have price breaks at the following quantities:

• 100 square feet

• 500 square feet

• 1,000 square feet

Please note that the price break refers to a single article, single color, single weight.

No, a wholesale account is not needed! The Tannery Row sells leather to anyone regardless of the quantity purchased. You do not need to be an established business to work with a leather consultant or to purchase our leather.

If you are looking to order leather in the thousands of square feet at a time, we prefer you work directly with Horween.

If this does not apply to you, Tannery Row is your destination!

Yes, our prices are the same as working directly with Horween.

No, however, you can think of us as sister companies. Tannery Row was started by John Culliton, who has worked at Horween for 30+ years. Today, John oversees production and sales at Horween. Tannery Row operated out of the Horween shipping room for the first 9 years before moving to a separate space in 2020.

Leather is typically purchased by the price per square foot and each piece of leather will vary in size. Due to this, online prices are based on historical averages of the leather.

When you order through a consultant, we enter what we refer to as a “manual order”.  Manual orders are calculated by the price per square foot.  Therefore, the invoice is sent after the leather has been packed for shipping and not in advance.

While we do our very best to get customers leather as quickly as possible, the timing is considered a guideline only.  Orders can take longer for a variety of reasons. If the order will take longer than the guidelines below, The Tannery Row will contact the customer and update them accordingly.

1. All Online Orders:
   Order Fulfilled: Within 7 business days
   Shipping: UPS Ground (Domestic): 3-5 days • US Postal Service: 5-10 days
   
   

2. Manual Orders:
   Order Fulfilled: Within 7 business days
   Invoice Sent: After fulfillment  
   Shipping: UPS Ground (Domestic): 3-5 days
   
   

3. Arazzo Upholstery:
   Order Fulfilled: Within 10 business days
   Invoice Sent: After fulfillment  
   Shipping: UPS Ground (Domestic): 3-5 days
   
   

4. Shell Cordovan:
   Order Fulfilled: 4 weeks
   Invoice Sent: After fulfillment  
   Shipping: UPS Ground (Domestic): 3-5 days
   
   

5. Shell Cordovan & Other Leather
   Order Fulfilled: Order fulfilled on the timeline of Cordovan – unless specified as a split shipment
   Invoice Sent: After fulfillment  
   Shipping: UPS Ground (Domestic): 3-5 days

When a product is waitlisted, we intend to have more leather available from production runs in the near future. When you sign up for the waitlist, we will either reach out directly when the leather is available for purchase or you will be notified when the item is back in stock online. If you'd like more information about a certain product or timeline, feel free to reach out directly to our team at Tannery Row. We often can place the order into the system so that the leather can ship when the production run is complete at the tannery if that is something you are interested in.

Get in Touch

Yes. Tannery Row gift cards may be redeemed in-store for merchandise that is available for purchase on our website. All gift card redemptions are subject to current online pricing.

Gift cards may also be applied to orders placed with a leather consultant via email or phone. Gift cards cannot be applied to showroom-only merchandise or products not listed on our website.